Café loyalty in Sydney

A digital loyalty card built for a busy Sydney café

A Sydney café can serve very different repeat routines: office regulars on weekdays, neighbourhood customers on weekends, or a mix that changes with the time of day. Countloyal keeps the loyalty step consistent: scan the counter QR, collect stamps and keep the card in Apple Wallet or Google Wallet without downloading an app.

One simple card across changing customer routines

Build the reward around the visit you want to recognise, not a generic city-wide promise. A CBD espresso bar might keep the interaction very quick; a neighbourhood café may have more time to explain the reward. In either case, the customer sees your café’s card and the programme stays separate from the payment system.

What customers do

  1. 1. Join: scan the café's QR in the browser.
  2. 2. Keep the card: save it to Apple Wallet or Google Wallet.
  3. 3. Earn: use the counter QR, or linked-card automatic stamping when the café connects Square.
  4. 4. Claim: swipe to claim at the counter with a live clock for staff to see.

A practical Sydney rollout

STEP 1

Write a reward that makes sense for both the weekday rush and your quieter service periods.

STEP 2

Ask a few known regulars to test joining, stamping and claiming before the public launch.

STEP 3

Keep the QR visible from the order or collection point without covering menus or payment prompts.

STEP 4

Use the activity record to check whether customers are joining and reaching the reward, without treating stamps as a sales forecast.

Choose the level of help you want

The counter QR works with your current till, and the optional Square adapter is available for cafés using Square. Loyalty handles the digital stamp card. Marketing and Complete add done-for-you work across the café’s Google profile, Facebook, Instagram and website, so the owner can choose software alone or a broader service.

Per venue, including GST: Loyalty A$30/month, Marketing A$70/month, Complete A$90/month. Month one is free, with no card and no automatic charge.

Sydney café loyalty questions

Does Countloyal work for Sydney cafés that do not use Square?

Yes. Customers can use the counter QR with any till. Square is optional.

Can customers use Apple Wallet and Google Wallet?

Yes. The Countloyal card can be saved to Apple Wallet or Google Wallet after the customer joins.

How much does Countloyal cost in Sydney?

Loyalty is A$30, Marketing A$70 and Complete A$90 per venue per month including GST. The first month is free with no automatic charge.

Digital Café Loyalty in Sydney | Countloyal